Turn your HR policies into manageable, visible stages and discover how collaborative and proactive case management resolves cases quicker whilst reducing costs and absence rates.
Focus on your people rather than the administrative burden of your cases with our proactive employee case management solution, ER Tracker.
The bespoke, cloud-based system is built around your policies and process to give you confidence that everything in your case remains compliant and on track, so you can solve cases quicker, reduce the risk of tribunals and have more time to manage the relationship.
Long drawn-out cases affect everyone. ER Tracker helps you solve your cases faster so it is fairer for everyone involved, including caseworkers and others in your workforce.
ER Tracker breaks down your processes into bitesize stages so you know you are following your policies properly.
Streamline creating reports and admin so you can spend more time on your relationship with your people.
Protect your business and people by making sure processes are followed and can be evidenced with every step.
ER Tracker’s automated workflows and alerts help you to stay on track when managing cases, meaning you can solve cases quicker.
For your people involved in a case, it means a resolution is found sooner, and they can move on from the situation. In cases of long-term sickness, cases solved quicker means your workforce spends less time understaffed and overstretched. All in all, fairer all round.
ER Tracker allows you to breakdown your procedures into workflows for each case type and set stages, steps and timeframes, so you have confidence that every case can be dealt with in an efficient and compliant way.
Along with document capture, you have the reassurance of a full audit trail and evidence from your workflows should things end up needing to go to tribunal.
ER Tracker’s real-time reporting suite and insights means greater visibility on all cases and custom reports that are retrievable in minutes, not hours. All this enables your case workers to focus more on the people involved in the case and the relationship.
Learn how ER Tracker has enabled Medway NHS Foundation Trust to complete HR investigations within six weeks, up 43 per cent from the previous year.
It takes a lot of hard work to build a business that is successful, attracts talent and is a great place to work. And nobody wants that hard work undone because of a simple administrative error.
ER Tracker’s task and workflow management makes it easy for you to stick to processes and deadlines, so you reduce the risk of ending up at tribunal. The central document storage and audit trail provide evidence should things end up being escalated.
Turn your case management into manageable, collaborative and visible steps to improve case compliance.
CMP saves 140 hours a week on HR case reporting with real-time access to case information.
We put the spotlight on case management and address the challenges many organisations face.
Are we failing to demonstrate value to senior management in a convincing way?
A guide to help you improve case management through proactive monitoring.
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