Case Stages and workflows
Assure HRCase’s automated workflows and alerts help you to stay on track when managing cases, meaning you can solve cases quicker
ER Case Management Solution
Effortlessly manage intricate and sensitive Employee Relations (ER) cases with our cloud-based software solution.
Prioritise your people over administrative complexities with Assure HRCase
A tailored and complete ER cloud-based system crafted to align with your policies, ensuring confidence in compliance and case progression. Accelerate case resolution, minimise tribunal risks, and gain more time for relationship management
Assure HR Case Snapshot
- Configurable workflows
- Document bundling
- Auto-populated built-in templates
- Real-time monitoring
- Custom reporting suite
- API integration
- Efficient task management
Benefits
- Streamlined admin burden
- Case efficiency
- Reduced risk of tribunals
- Increased HR team efficiency
- Full caseload visibility
- Quicker case resolve
Download our Compact Guide to Employee Relations
ER Case Management simplified
A solution that is bespoke built to fit your HR policies and procedures. Streamline workflows, monitor timelines effortlessly, and produce comprehensive reports – providing you with the authority and consistency required to ensure fair and equitable handling of employee matters, every time.
Management Dashboard
Real-time monitoring with dashboards and views providing top line visibility and performance monitoring
Document and Storage
A central document storage to keep all files associated with the case together and an audit trail providing evidence should things end up being escalated
Reporting Suite
Assure HRCase’s real-time reporting suite and insights means greater visibility on all cases and custom reports that are retrievable in minutes, not hours.
Auto-Populated Templates
Built-in letter templates populate with mail merge ensuring efficiency in personalised correspondences and consistency in handling cases saving time
Microsoft Outlook Add-in
Download correspondence & attachments for a case, straight from your inbox to Assure HRCase with ease, allowing efficiency in managing ER-related communications
Alerts and Reminders
Email notifications and reminders keep case handlers informed, promptly notifying them when steps require completion or are overdue, ensuring timely and efficient case management
API Integration
Assure HRCase interfaces with HR systems to share data across existing systems facilitating the seamless sharing of data across existing systems
Flexible User Permissions
Control access to each ER cases based on user permissions maintaining confidentiality and safeguarding sensitive information
CMP saves 140 hours a week on Employee Relations case reporting
”All the case documentation is securely stored in one place and this has meant that clients are able to go into Assure HRCase to access case documentation and download reports, all without our assistance. The process of information sharing has been greatly streamlined and clients are no longer having to access multiple password protected documents. For the team, sharing reports in this way has saved them a considerable amount of time, at least 3-4 hours per week.
Leanne HoltHead of Operations and Client Delivery at CMP
From taking 6 or 7 days to do my quarterly reports, it now just takes about half a day
”The team using it are absolutely raving about the ease of use of the whole thing and how intuitive it is
Annabel Roberts
Essex County Council Speed up ER case resolution
”“We’ll use the data gathered by Assure HRCase to identify and understand the causes of case
Alexander CarltonHead of People Insight & Technology, Essex County Council
delays. As well as looking at how we can best serve our case types in the future.
Want to find out more?
Book a Meeting with our Product Specialist today
