Ensuring regulatory and safety compliance whilst maintaining a high level of customer satisfaction is a common objective of all cruise lines. All too frequently however, the information and process challenges involved in managing such large, diverse and international crews can restrict the degree of optimisation and can lead to very manual processes. Given the high crewing costs involved, this can have serious commercial as well as wider customer service implications.
Drawing on decades of experience, Allocate offers both the systems and services to address the specific requirements of cruise lines to optimise not only their crewing activities, but also their overall organisational design.
